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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bryson Kraemer

May 21, 2024

5  out of  5
rating by Bryson Kraemer
"The group in this office are top notch!!!! They listen and truly care. Kaitlyn, Mandie, Alex, and Mandi thank you for all you do to help take care of my accounts."
We responded:
"Bryson, we are thrilled to hear that Kaitlyn, Mandie, Alex, and Mandi provided top-notch service and care for your accounts! We are grateful for your kind words. Thank you for choosing us to take care of your insurance needs! - Chanse Meylan - State Farm Insurance Agent, Okemos, MI"
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Sabrina Bingham

March 7, 2024

5  out of  5
rating by Sabrina Bingham
"Our experience with Joseph at State Farm was very positive and extremely helpful! He was easy to communicate with and heard all our concerns regarding insurance coverage. We came from California for a new start and Joseph helped us quickly and efficiently to get us the same coverage and just about the same price. We are very happy to be with State Farm"
We responded:
"Hi Sabrina, thank you for sharing your positive experience with Joseph! We are delighted to hear that Joseph provided you with excellent service and helped you seamlessly transition your insurance coverage. Welcome to Michigan, and we are grateful to have you as part of our State Farm family. If you ever need anything, please don't hesitate to reach out. - Chanse Meylan - State Farm Insurance Agent, Okemos, MI"
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Quintin Siemer

March 7, 2024

5  out of  5
rating by Quintin Siemer
"Joseph was great! Personable and confident. He tailored my insurance to what I wanted and needed so I made the switch to State Farm. Great job!"
We responded:
"Hi Quintin, thank you for sharing your positive experience with Joseph! We are delighted to hear that he was able to tailor your insurance to your specific needs and preferences. At Chanse Meylan - State Farm Insurance Agent, we strive to provide personalized service and it's great to know that Joseph was able to assist you in making the switch to State Farm. If you have any further insurance needs or questions, feel free to reach out to us. We appreciate your feedback and look forward to continuing to serve you. - Chanse Meylan - State Farm Insurance Agent, Okemos, MI"
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Britt Flonn

February 23, 2024

5  out of  5
rating by Britt Flonn
"Had a wonderful time getting a quote and getting to know my agent. Quote was better than a lot of others I had received while shopping. Asked all the right questions. My insurance is now 30$ lower a month and I have better benifits."
We responded:
"Britt, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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AnaRey

February 6, 2024

4  out of  5
rating by AnaRey
"Bryson Kraemer is one a really good agent. He did an amazing job helping me get an amazing quote; deal to partner with State farm."
We responded:
"AnaRey, we're thrilled that Bryson went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
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Carol Howe

November 23, 2023

5  out of  5
rating by Carol Howe
"Employees are really nice!"
We responded:
"Carol, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Logan Osterberg

October 26, 2023

4  out of  5
rating by Logan Osterberg
"Been the holders of my mortgage, car insurance, and electric cargo bike for a few years now. Always have been transparent in their practices, tell you the hard facts that may not be the most comfortable but need to be known; and work with you on achieving a goal your looking for. I have found better results by going in personally rather than calling over the phone, which is typical of most industry: so I both recommend that route and is the reason for 4 stars over 5. That being said, I've worked personally with Bryson who was upbeat, energetic, and knowledgeable, yet still down to Earth and able to communicate with the "every man" - give em a shot, could be your path to home ownership!"
We responded:
"Logan, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Dakota Serna

September 5, 2023

5  out of  5
rating by Dakota Serna
"Had a little but of confusion with my policy in the beginning, but it got all straightened out, and I'm super satisfied with being a client."
We responded:
"Thank you for the five-stars, Dakota! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Kamilah S

September 5, 2023

5  out of  5
rating by Kamilah S
"What seamless process with Joseph! He really was the highlight of my experience here. I wasn’t really looking forward to making the phone call because…ew, insurance is never fun but Joseph had a great demeanor and we had some good conversation. Thank you, Joseph!"
We responded:
"Kamilah, thank you so much for your positive feedback about your experience with Joseph! We understand that insurance can seem daunting, but we're thrilled to hear that Joseph's great demeanor and engaging conversation made the process more enjoyable for you."
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pea Nutnut

March 27, 2023

1  out of  5
rating by pea Nutnut
"Messed up my friend's home insurance, and the woman answering the phone LAUGHED about it. What a professional office they have. Nope."
We responded:
"pea Nutnut, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
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Janet Parker

March 27, 2023

1  out of  5
rating by Janet Parker
"They screwed up, and when I called to ask about it, was treated extremely raw and hung up on by the woman on the phone. Will NEVER use them again, not would I recommend using this agency."
We responded:
"Hi, Janet. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Lauren Sible

March 23, 2023

5  out of  5
rating by Lauren Sible
"So happy I switched to State Farm! Bryson was able to help me understand my policies and SAVE me MONEY! I would recommend him to all my friends and family!"
We responded:
"We love seeing reviews like this, Lauren! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Antwian Perkins

January 25, 2023

5  out of  5
rating by Antwian Perkins
"Chanse meylan has great customer service skills he is very helpful and has greatly knowledge within his profession thanks man 😎😎"
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Taylin Kay

January 20, 2023

5  out of  5
rating by Taylin Kay
"Worked with zac today to set up a new policy and he was absolutely amazing. Very informative, and knowledgeable about the whole thing leaving me with no questions at the end! Appreciate the ease of setting up something new, amazing experience overall!!"
We responded:
"Hi Taylin! Thank you for the five-star rating for Zac! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Benjamin Zeffer

November 3, 2022

5  out of  5
rating by Benjamin Zeffer
"I had a smooth and easyexperience speaking with representatives, most notably Zac Lewandowski. We talked a lot about auto, renters, and life insurance which he spoke very knowledgeably about and was able to answer all of my questions to the fullest extent all while maintaining a professional tone. He was able to get me and my new vehicle insured in a very short time . Thanks Zac!"
We responded:
"Thank you, Benjamin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Zac, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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One Gang Ak

October 25, 2022

5  out of  5
rating by One Gang Ak
"I Had Chanse Meylan he was very respectful and helpful. I would recommend this company anytime."
We responded:
"It was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Ryan Franks

October 3, 2022

5  out of  5
rating by Ryan Franks
"The insurance is great, but the service from Cam was outta this world."
We responded:
"Hi, Ryan! Thank you for the shoutout for Cameron! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Steven Clark

August 25, 2022

5  out of  5
rating by Steven Clark
"Extensive knowledge about the insurance industry and has your best intentions in mind. Doesn't force anything on you and takes care of you in a very timely manner. The kinda agent you want to play golf with on Sunday. 10/10 would recommend everyone gets insurance through him! Just saved me hundreds!"
We responded:
"Thank you for the wonderful review, Steven! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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tracy kendall

August 25, 2022

5  out of  5
rating by tracy kendall
"Zac was amazing and so responsive to all my concerns, walked me through everything and set up my policies with ease. It was a great experience! I had alot of questions and he was very patient and informative. Would recommend this agency to anyone looking for good customer service."
We responded:
"Tracy, we’re so glad to hear how Zac was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
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Kathy Bartram

August 22, 2022

5  out of  5
rating by Kathy Bartram
"Love this place people great work with me slways"
We responded:
"Kathy, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Lansing."
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Lorraine Carter

May 20, 2022

3  out of  5
rating by Lorraine Carter
"A little pricey"
We responded:
"Hi, Lorraine. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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W. Bee

March 30, 2022

4  out of  5
rating by W. Bee
"I worked with Cameron to get auto and renter's insurance. Cameron was friendly, professional answered all my questions. The process was quick and easy. I would recommend Chanse Meylan State Farm !"
We responded:
"W. Bee, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Arsen Dernersissian Mazzei

October 8, 2021

5  out of  5
rating by Arsen Dernersissian Mazzei
"Zac Lewandowski was so nice, efficitent, patient and clear gathering all the info to get the quote. I totally recommend him."
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Lori Gorte

September 27, 2021

5  out of  5
rating by Lori Gorte
"Always friendly and helpful"
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Emily Psujek

September 25, 2021

1  out of  5
rating by Emily Psujek
"⚠️⚠️⚠️ Warning ⚠️⚠️⚠️ Stay away if you want YOUR rights protected. Very unresponsive office. Only ever had problems with these people. Privacy act protects ones privacy and confidentiality, from an insurance company giving away anyone's PRIVATE information because that's apart of their PRIVACY. I think anyone that has insurance knows their rights to their privacy, yet THIS office has disclosed MY personal information and has released it without MY consent. Literally I would find any other office because I'm slapping a big lawsuit on this one."